Zoho Recruitment 2024 Hiring for Technical Support Engineers

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Zoho Recruitment 2024 for its Technical Support Engineers, Zoho Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Bachelor’s/ Master’s or Any Graduate degree. If you are interested, Please apply as soon as possible.

Company Name: Zoho

Role: Technical Support Engineers

Location: Chennai

Experience: Freshers

Qualification: Bachelor’s/Master’s or Any Graduate degree

Batch: Any Batch

Job Type: Full Time

Salary: Rs.6.8 LPA (Expected)

Last Date: 3rd June, 2024

Zoho Recruitment 2024

Job Description:

  • Answer customer queries about product features and capabilities through phone, e-mail & chat.
  • Efficiently troubleshoot technical issues reported by customers and assist them with in-product
  • and third party configurations.
  • Take ownership of the unresolved cases and coordinate with internal teams to ensure prompt
  • resolution.
  • Work closely with the Engineering and Product Management teams to escalate critical issues and
  • provide suggestions for product enhancement.
  • Coordinate with various internal teams during an incident, communicate the status effectively till
  • resolution.
  • Consistently meet SLA and other key performance metrics.


  • Excellent verbal and written English communication skills
  • Attention to detail and a strong desire to learn
  • Willingness to work in night shifts and weekend shifts either permanently or on a rotational basis
  • Should be flexible with all modes of Support – Email, Live chat and Calls
  • Experience in Technical Support Engineer / Customer Success Specialist with an Email Service Provider OR Email Security Software Vendor OR Domain Hosting Provider would be an added advantage.
  • Basic knowledge of Networking and Active Directory.

How To Apply For Zoho Recruitment 2024?

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