Job Title : IT Help Desk
Job Type : Full Time
Work Location : PAN India
Experience : Fresher – 5 Years
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Role and Responsibility:
- Providing technical support for all hardware/software problems.
- Maintaining overall ownership of user’s issues & ensuring resolution within agreed service levels.
- Managing the help-desk system by recording appropriate information for fault incident and resolving the fault from a remote location or by accessing the user’s desktop.
- Managing service requests, software installations, new computer setups, upgrades, etc.
- Supporting the following technologies: Microsoft Office, Internet Explorer, Windows, desktops, laptops, printers, network printer, NICs, basic LAN/WAN connectivity and others as assigned.
- Troubleshooting network related issues.
Education and Skills :
- We hire based on individual talent, skill and work ethic.
- Formal degrees are not a material in our hiring decision.
- We do not have rotational shifts.
- Candidates who have already appeared for our selection process in the last 3 months are not eligible for this opening.
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