XL Dynamics Off Campus Hiring Fresher For IT Help Desk

• Introduction to Algorithms and Data structures in C++
• Python OOP : Object Oriented Programming in Python
• Learn Flutter – Beginners Course
• Portfolio Website with Node JS & Express

Role and Responsibility:

• Providing technical support for all hardware/software problems.
• Maintaining overall ownership of user’s issues & ensuring resolution within agreed service levels.
• Managing the help-desk system by recording appropriate information for fault incident and resolving the fault from a remote location or by accessing the user’s desktop.
• Managing service requests, software installations, new computer setups, upgrades, etc.
• Supporting the following technologies: Microsoft Office, Internet Explorer, Windows, desktops, laptops, printers, network printer, NICs, basic LAN/WAN connectivity and others as assigned.
• Troubleshooting network related issues.

Education and Skills : 

• We hire based on individual talent, skill and work ethic.
• Formal degrees are not a material in our hiring decision.
• We do not have rotational shifts.
• Candidates who have already appeared for our selection process in the last 3 months are not eligible for this opening.