Wipro Recruitment 2024 for its System Engineer, Wipro Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Bachelors/Masters Degree. If you are interested, Please apply as soon as possible.
Company Name: Wipro
Role: System Engineer
Location: Bangalore/Mumbai/Chennai
Experience: Freshers
Qualification: Bachelors/Masters Degree
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Wipro Recruitment 2024
Job Description:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How To Apply For Wipro Recruitment 2024?
First, read through all of the job details on this page.
Scroll down and press the Click Here button.
To be redirected to the official website, click on the apply link.
Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
Apply For Mumbai: Click Here
Apply For Chennai : Click Here
Apply For Bangalore : Click Here