Wipro Recruitment 2024 for its Service Desk Analyst, Wipro Drive is Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in B.E/B.Tech/M.E/M.Tech/BCA/B.Sc/B.Com/BBA/MCA/MBA/Any Graduate. If you are interested, Please apply as soon as possible.
Company Name: Wipro
Role: Service Desk Analyst
Location: Bangalore
Experience: Freshers
Qualification: B.E/B.Tech/M.E/M.Tech/BCA/B.Sc/B.Com/BBA/MCA/MBA/Any Graduate
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Wipro Recruitment 2024
Job Description:
- Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
- Implementation of Wipro’s way of testing using Model based testing and achieving efficient way of test generation
- Ensuring the test cases are peer reviewed and achieving less rework
- Work with development team to identify and capture test cases,ensure version
- Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
- Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc
Requirements:
- Develop and automate tests for software validation by setting up of test environments, designing test plans, developing testcases/scenarios/usage cases, and executing these cases
- Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
- Detect bug issues and prepare file defect reports and report test progress
- No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA’s and norms
- Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
- Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
Skills :
- Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- On time deliveries – WSRs, Test execution report and relevant dashboard updates in Test management repository
- Updates of accurate efforts in eCube, TMS and other project related trackers
- Timely Response to customer requests and no instances of complaints either internally or externally
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