Wipro Recruitment 2024 For Service Desk Analyst

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Wipro Recruitment 2024 for its Service Desk Analyst, Wipro Drive is Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in B.E/B.Tech/M.E/M.Tech/BCA/B.Sc/B.Com/BBA/MCA/MBA/Any Graduate. If you are interested, Please apply as soon as possible.

Company Name: Wipro

Role: Service Desk Analyst

Location: Bangalore

Experience: Freshers

Qualification: B.E/B.Tech/M.E/M.Tech/BCA/B.Sc/B.Com/BBA/MCA/MBA/Any Graduate

Batch: Any Batch

Job Type: Full Time

Salary: Best in Industry

Wipro Recruitment 2024

Job Description:

  • Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
  • Implementation of Wipro’s way of testing using Model based testing and achieving efficient way of test generation
  • Ensuring the test cases are peer reviewed and achieving less rework
  • Work with development team to identify and capture test cases,ensure version
  • Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
  • Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc

Requirements:

  • Develop and automate tests for software validation by setting up of test environments, designing test plans, developing testcases/scenarios/usage cases, and executing these cases
  • Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
  • Detect bug issues and prepare file defect reports and report test progress
  • No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA’s and norms
  • Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
  • Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

Skills :

  • Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution
  • Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
  • On time deliveries – WSRs, Test execution report and relevant dashboard updates in Test management repository
  • Updates of accurate efforts in eCube, TMS and other project related trackers
  • Timely Response to customer requests and no instances of complaints either internally or externally

Motorola Solutions Careers 2024

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