About Wipro:
Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 200,000 employees.
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Wipro Recruitment 2022:
Company Name | Wipro |
Post Name | Associate |
Salary | 3.6 LPA* |
Experience | Freshers |
Job Location | Across India |
Batch | 2017/18/19/20/21/22 |
Job Description:
Wipro is hiring candidates for the post of Associate.
Job Responsibilities:
- Provide high-quality service to customers
- Receive inbound calls in a courteous manner
- Document process requirements and logs in Clarify (provisioning database)
- Process orders and monitor them through online and manual systems
- Review all methods and procedures, etc. on a daily basis for updates
- Handle each customer inquiry by greeting customers properly, establishing rapport, conducting appropriate fact-finding, providing accurate and complete information, displaying professionalism, resolving inquiries, and meeting all commitments
- Track and report activities, errors, and progress on a regular basis
- Provide technical support during implementation of services
- Take action by transferring proper escalations to customer care when necessary
- Exhibit excellent customer service skills
Eligibility Criteria:
Any Graduate from any stream
Preferred skill:
- Team player and quick learner
- Good Communication- Verbal and Non Verbal skills
- Multi-Tasking
- Good Team Player
Apply Link : Click Here
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