Wipro Recruitment 2022 For Associate Any Graduate

Job Description:

Wipro is hiring candidates for the post of Associate.

Job Responsibilities:

• Provide high-quality service to customers
• Receive inbound calls in a courteous manner
• Document process requirements and logs in Clarify (provisioning database)
• Process orders and monitor them through online and manual systems
• Review all methods and procedures, etc. on a daily basis for updates
• Handle each customer inquiry by greeting customers properly, establishing rapport, conducting appropriate fact-finding, providing accurate and complete information, displaying professionalism, resolving inquiries, and meeting all commitments
• Track and report activities, errors, and progress on a regular basis
• Provide technical support during implementation of services
• Take action by transferring proper escalations to customer care when necessary
• Exhibit excellent customer service skills

Eligibility Criteria:

Any Graduate from any stream

Preferred skill:

• Team player and quick learner
• Good Communication- Verbal and Non Verbal skills
• Multi-Tasking
• Good Team Player