Wipro Recruitment 2024 For System Engineer | Apply Now

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Wipro Recruitment 2024 for its System Engineer, Wipro Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Bachelors/Masters Degree. If you are interested, Please apply as soon as possible.

Company Name: Wipro

Role: System Engineer

Location: Bangalore/Mumbai/Chennai

Experience: Freshers

Qualification: Bachelors/Masters Degree

Batch: Any Batch

Job Type: Full Time

Salary: Best in Industry

Wipro Recruitment 2024

Job Description:

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails in timely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources and Offer Solution to customers.
  • Research, identify, and resolve customer complaints using applicable software.
  • Route calls and tickets to appropriate resources and Domains who can best support he user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

Thomson Reuters Careers 2024

How To Apply For Wipro Recruitment 2024?

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Scroll down and press the Click Here button.
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Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.

Apply For Mumbai: Click Here

Apply For Chennai : Click Here

Apply For Bangalore : Click Here