Wipro Off Campus Hiring Fresher For Customer Service Representative

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About Wipro :

Wipro is a leading IT, consulting and business services company. We harness the facility of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to assist our clients adapt to the digital world and make them successful. A corporation recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we’ve over 190,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to create a far better and a bold new future.

Job Description :

We are looking for smart professionals with a great attitude to make every single client interaction delightful.

Job Title: Customer Service Representative
Job Type: Full Time
Work Location: Noida
Experience : Fresher

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Role and Responsibility :

  • Customer Service through calls, Chats & emails
  • Troubleshoot and configure software and hardware through call.
  • Microsoft Application, OS (Windows/MAC/Linux), hardware, servers(Protocols/DNS/Active Directory etc.) and Network(VPN/Routers/LAN/WAN etc.)troubleshooting
  • International Process
  • Flexible to work in shifts(Rotational)

Education and Qualification : 

  • Experience 0- 2 yrs
  • Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
  • Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience
  • Undergraduate (Except pursuing any regular course/technical course, pursuing course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th Pass out)
  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge on MS Office
  • Defined career roadmap which offers growth opportunities
  • Performance based incentive program**
  • Investment in talent development and skills enhancement
  • Work life balance with 5 day work week
  • Collaborative environment with best in class professionals
  • Focus on colleague engagement and [email protected]
  • Depends on Process/Client alignment

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