Trimble Recruitment 2024 for its Support Associate, Trimble Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Any Graduate. If you are interested, please apply as soon as possible.
Company Name: Trimble
Role: Support Associate
Location: Chennai
Experience: Freshers
Qualification: Any Graduate
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Trimble Recruitment 2024
Job Description:
- Receive customer requests by telephone, e-mail, chat and web. Analyze the requests, provide solution or ascertain who best can provide the information, and route the request to the appropriate department / individual.
- Maintain customer records by updating account information.
- Receive inquiries and contact the organization’s other departments to resolve a variety of account related issues.
- Provide quality service to both internal and external customers through quick and accurate communication.
- Forward all details of potential customers to Account Manager/Dealer Channel Sales by collecting customer information.
- Provide all billing related information to customers – help in resolving any billing issues
- Receive, process and verify the accuracy of requests from customers utilizing the company’s internal tools and systems.
Requirements:
- Min 0 to 1 years of experience in customer service
- Excellent written and verbal communication skills
- Problem solving and analytical skills
- Basic knowledge of computer – MS Windows & MS Office
- Process-oriented with high attention to detail
- Basic knowledge of Google Workspace
How To Apply For Trimble Recruitment 2024?
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