Tata Communications Off Campus Hiring Fresher For Jr Customer Service Executive

Job Title : IT Help Desk
Job Type : Full Time
Work Location : PAN India
Experience : Fresher – 5 Years

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Role and Responsibility:

  • Providing technical support for all hardware/software problems.
  • Maintaining overall ownership of user’s issues & ensuring resolution within agreed service levels.
  • Managing the help-desk system by recording appropriate information for fault incident and resolving the fault from a remote location or by accessing the user’s desktop.
  • Managing service requests, software installations, new computer setups, upgrades, etc.
  • Supporting the following technologies: Microsoft Office, Internet Explorer, Windows, desktops, laptops, printers, network printer, NICs, basic LAN/WAN connectivity and others as assigned.
  • Troubleshooting network related issues.

Education and Skills : 

  • We hire based on individual talent, skill and work ethic.
  • Formal degrees are not a material in our hiring decision.
  • We do not have rotational shifts.
  • Candidates who have already appeared for our selection process in the last 3 months are not eligible for this opening.

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