Syncron Recruitment 2024 for its Technical Support Engineer, Syncron Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Bachelors Degree. If you are interested, Please apply as soon as possible.
Company Name: Syncron
Role: Technical Support Engineer
Location: Bangalore
Experience: Freshers
Qualification: Bachelor’s Degree
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Syncron Recruitment 2024
Job Description:
- Configuring Syncron’s products to fulfil customer’s needs.
- Publishing documentation in the Knowledge Base, creating/maintaining issue logs, resolution steps.
- Gathering, analyzing, and documenting customer requirements.
- Providing configurations, troubleshooting, and best practices to customers.
- Identifying and reporting enhancement ideas and bugs and channel feedback from the customers.
- Managing cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner in the Syncron ticketing tool.
- Providing fault isolation and root cause analysis for technical issues.
Requirements:
- Excellent English skills, both verbal and written.
- Bachelor’s degree in computer science or another equivalent field.
- Strong troubleshooting and critical thinking skills.
- Willing to work in US shifts.
- Experience in IT, SQL knowledge (preferred: PostgreSQL), basic XML, data formats, data transmission technologies knowledge.
How To Apply For Syncron Recruitment 2024 ?
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