Role and Responsibility :

• Assisting customers in solving their custom code, integration, and implementation of Salesforce products. This involves debugging, fixing, and ensuring issues are fully resolved.
• Designing and maintaining technical expertise in assigned areas of product functionality.
• Demonstrating outstanding analytical and problem-solving expertise.
• Providing feature explanation and Salesforce coding best practices.
• Handling customer expectations and the customer experience to enhance customer satisfaction.
• Actively maintaining and participating in job-related training activities

Education and Skills :

• BE/B.Tech degree with minimum 70% academic scores from Computer Science or from circuit branches background
• Willingness to work in flexible shift timings. Work hours can however change depending on Business Requirements

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