NTT Data Freshers Recruitment 2022 | Technical Support Engineer | Any Degree

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Name of the Company: NTT Data
Website URL: www.nttdata.com
Educational Qualification: Any Degree
Job Profile: Technical Support Engineer
Experience: Freshers (0 Years)
Location of the Job: Delhi
Location of Interview: Online/ Virtual
Last Date to Apply: ASAP
Salary Package: NA
Number Of Job Openings: NA
Job Requisition/ ID: NA

Qualifications we seek in you:
  • Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
  • Up to date and relevant ITIL certification (Foundation Level)
  • Entry level experience or completion of relevant intern program
  • Entry level experience with troubleshooting and providing support required in network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization
  • Ability to communicate and work across different cultures and social groups
  • Ability to plans activities and projects well in advance, and takes into account possible changing circumstances
  • Ability to maintain a positive outlook at work
  • Ability to work well in a pressurized environment
  • Ability to work hard and put in longer hours when it is necessary
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
  • Ability to adapt to changing circumstances
  • Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey
Job Duties (Summary):
  • Monitors client infrastructure and solutions
  • Identify problems and errors prior to or when they occur
  • Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
  • Investigate first line incidents assigned and identify the root cause of incidents and problems
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