Associate Implementation Specialist-1
In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature. Deliver standard implementation activities ensuring quality and reliability of the implementations.
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Role and Responsibility:
• Provide end-to-end project execution throughout basic processing implementation projects.
• Drive basic customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
• Guide customers through applicable MasterCard processing rules, specification and documentation
• Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers,
• Handle multiple basic customer processing implementation projects in parallel.
All About You:
Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
Knowledge / Experience:
• “Information Technology” system knowledge, with basic understanding of network technology, applications, and project management.
• General knowledge in payment transaction processing and industry business principles.
• General understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
• General understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
• Ability to interact well with the customer
• Good verbal and written communication skills
• Self Starter with a desire to learn independently
• Basic project management skills
• Ability to manage change in a technical work environment
• Ability to understand theory /principles
• Ability to work as a part of a cross functional team
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