Licious Work From Home 2024 For its Service Executive, Licious Drive is organizing Off Campus Drive for candidates is Any Batch. In order to apply, candidates should have degree in Any Graduate. If you are interested, Please apply as soon as possible.
Company Name: Licious
Role: Service Executive
Location: Work From Home
Experience: Freshers
Qualification: Any Graduate
Batch: Any Batch
Job Type: Work From Home
Salary: Best in Industry
Licious Work From Home 2024
Job Description:
- Respond to inbound/outbound calls in a timely manner and resolve customer queries quickly and effectively to enhance customer satisfaction.
- Customers first point to contact with a view of customer loyalty and highest customer retention
- Increase customer satisfaction and build loyalty through providing amazing, personal customer support.
- Ensure customers have a pleasant experience with customer service even when they face problems with product.
- Build sustainable relationships and engage customers by taking the extra mile
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Meet personal/team qualitative and quantitative targets
- Become an expert (Gastronauts) on Meat and on Licious processes and capabilities
- Handle all types of queries from customers with confidence and keep records of all the conversations.
- Ensure proper actions are taken on all customer complaints. In case customer complaints are not resolved, refer to designated departments for further investigation
- Educate and empower our customers and provide better support through Licious
- Drive our Voice of the Customer program to advocate for the customer and improve Licious through incorporating customer feedback
- Provide solutions and guide the customer through to resolution
- Escalate critical support issues to the appropriate channel
- Whatsapp Group
Requirements:
- Good Communication Skills
- Tech-savviness (MS office)
- Customer obsessed and adaptability to different personality types
- Ability to listen and active problem solving skills logically and critically
- Ability to multitask, set priorities and manage time effectively
- Good interpersonal, numerical and analytical ability
- Ability to handle pressure
- Clear and pleasant speaking voice
- Fluent in Hindi and English
How To Apply For Licious Work From Home 2024?
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