Lenovo Recruitment 2024 for its Graduate Engineer Trainee, Lenovo Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in B.E/B.Tech/M.E/M.Tech/MCA. If you are interested, Please apply as soon as possible.
Company Name: Lenovo
Role: Graduate Engineer Trainee – ROW IT Support
Location: Bangalore
Experience: Freshers
Qualification: B.E/B.Tech/M.E/M.Tech/MCA
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Lenovo Recruitment 2024
Job Description:
Junior Service Desk Engineer
- Understanding of the use of common office applications desktop operation and maintenance, in English by telephone, e-mail, online communication and other work to provide IT technical support and services to users, the content includes not limited to:
- Provide service support including troubleshooting, service request, information inquiry, ticket update, and operation guidance for operating system & application software, network, and information security based on the client’s standard software.
Qualifications:
- Good oral English, can listen, read, and write, English language proficiency certificate is preferred.
- IT related work experience of one year and above or computer major is preferred.
- Good service consciousness, and teamwork spirit.
- Strong learning ability and cheerful personality.
- Strong communication and understanding ability.
- Able to accept 7*24 night-shift rotation.
Intermediate Service Desk Engineer
Job responsibilities
- Skilled in the use of common office applications desktop operation and maintenance, in English by telephone, e-mail, online communication and other work to provide IT technical support and services to users, including but not limited to:
- Provide service support including troubleshooting, service request, information inquiry, ticket update, and operation guidance for operating system & application software, network, and information security based on the client’s standard software.
- Responsible for daily operation and maintenance work, such as: Windows OS, Office365 field, AD field.
- Application of desktop network related skills (wired, wireless, VPN connection, etc.), configuration and debugging of small network devices (router, HUB).
- Account management support.
Qualifications:
- Good oral English, fluent in listening, reading, and writing, with good language skills and written report ability.
- bachelor’s degree or above, five years and above related working experience in desktop operation and maintenance.
- Excellent service consciousness, and teamwork spirit.
- Excellent learning ability and cheerful personality.
- Excellent communication and understanding ability.
- Able to accept 7*24 night-shift rotation.
- Proficient in operating system registry, group policy, services, logs, CMD commands, etc., can analyze and solve difficult technical problems.
- Proficient in operation and maintenance and operation and maintenance tool development, knowledge base and other system platform maintenance.
American Express Recruitment 2024
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