Work From Home | Labelbox Careers 2024 for Support Specialist

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Labelbox Careers 2024 for its Support Specialist, Labelbox Drive is organizing off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Any Graduate. If you are interested, Please apply as soon as possible.

Company Name: Labelbox

Role: Support Specialist

Location: Work From Home

Experience: Freshers

Qualification: Any Graduate

Batch: Any Batch

Job Type: Work From Home

Salary: Best in Industry

Labelbox Careers 2024

Job Description:

  • Monitor and manage inbound support queries through the Intercom platform.
  • Provide timely and accurate responses to Alignerrs’ questions and issues.
  • Collaborate with cross-functional to enhance the support workflow and Alignerr satisfaction.
  • Escalate complex problems to the relevant teams, ensuring detailed documentation of issues and steps taken.
  • Assist in the onboarding process of new Alignerrs by providing necessary information and support.
  • Maintain a high level of service, adhering to response time and quality standards.

Requirements:

  • Experience in customer support or a similar role, preferably in a tech or service environment.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving skills and attention to detail.
  • Familiarity with Intercom or similar customer support software is highly preferred.
  • Ability to handle multiple tasks simultaneously in a fast-paced environment.

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