Role and Responsilibity :

• Opportunity Identification: To perform process study, process assessments, design thinking sessions to come up improvement opportunities • Solution Conceptualization: To understand client’s business processes, existing IT landscape and propose relevant transformative solutions • Stakeholder Communication and Approvals: Pro-actively interact with client and Infosys BPM operations stakeholders and obtain buy-in on the proposed solutions • Requirements Documentation: To gather, analyze and document solution requirements (functional as well as non-functional). Liaison with development teams on managing requirements, participate in UAT and realize proposed/estimated benefits

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