Company Name: Infosys
Website: www.infosys.com
Qualification: Bachelor of Arts
Location: Pune
Experience: Freshers (0 Years)
Job Role: Technical Support
Salary: Not Disclosed by HR
Infosys Freshers Recruitment 2021 – Required Skills/ Qualification:
– Educational qualification for this job is Bachelor of Arts
– Infosys is looking to hire freshers for the position of Technical Support
– Freshers should be from 2019, 2020, 2021 Batch
– Technical knowledge / expertise to support technical help related queries and trouble shooting
– Technical / troubleshooting knowledge of mobile operating systems (iOS, Android, Windows)
– Working knowledge of MS Office is required
– Being proactive and show the utmost respect for customer’s time
– Freshers should have good time management, ensuring all contacts with customers add value
– Freshers should have ability to Multitask
– Freshers should have good analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues, to resolve customer issues
– Freshers should have good problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
– Freshers should be able to identify sales opportunities and upselling
– Good communication and Customer Service Skills are required
– Interview Process: Online Test, Technical Interview, HR Discussion
– Interested and eligible candidates apply as soon as possible, shortlisted candidates will get interview call letter