Guidewire is Hiring Junior Technical Support Engineer

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Eligibility Criteria

Job Title Guidewire is Hiring Junior Technical Support Engineer – Fresher Jobs
Description High School graduate
Estimated salary Per hour –
Work Location Postal code :
Chennai
Employment Type FULL TIME

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Responsibilities

    • Perform runbook tasks at designated scheduled times for a specific Guidewire customer
    • Execute SQL queries and generate reports as required
    • Align with Guidewire’s support processes
    • Document activity in support cases using Guidewire’s ticketing system
    • Ensure availability as per the shift roster

Required skills and experience:

    • High School graduate
    • Some experience using SQL
    • Good communication and customer-facing skills
    • Read, write, and speak fluent English.
    • We provide 24×7 support.  The shifts would be:
    • Weekdays and On-call support coverage on weekends about once every 6 weeks per Specialist
    • 6 a.m. – 3 p.m. Indian Standard Time
    • 9 a.m. – 6 p.m. Indian Standard Time
    • 10 p.m. – 7 a.m. Indian Standard Time

Benefits

    • Competitive Market Salary
    • Bonus
    • FlexWork options
    • Group Medical Insurance
    • Annual Wellness Reimbursement
    • 15 days paid annual leave (Earned leave)
    • 26 weeks paid maternity leave
    • 16 weeks paid paternity leave
    • 3 paid days volunteering and many more

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