GoodWe Recruitment 2024 for its Customer Service Representative, GoodWe Drive is organizing off Campus Drive for candidates in Any Batch. IN order to apply, candidates should have degree in Any Graduate. If you are interested, Please apply as soon as possible.
Company Name: GoodWe
Role: Customer Service Representative
Location: Bangalore
Experience: Freshers
Qualification: Any Graduate
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
GoodWe Recruitment 2024
Job Description:
- Provide outstanding customer service via phone, email, chat, or other communication channels.
- Continuously update knowledge of products, services, and company policies to provide accurate information to customers.
- Address and resolve customer inquiries, complaints, and issues in a timely and professional manner.
- Assist customers with product/service information, troubleshooting, and account management.
- Collaborate with team members and other departments to improve customer service processes and outcomes.
- Identify and escalate complex issues to higher-level support or management as needed.
Requirements:
- Proven experience in a customer service role, preferably in a remote setting.
- Exceptional verbal and written communication skills.
- Flexibility to work different shifts, including evenings and weekends, if required.
- Strong problem-solving abilities and a proactive approach to resolving issues.
- Proficiency with customer service software, CRM systems, and Microsoft Office Suite.
- Ability to work independently and manage time effectively in a remote environment.
How To Apply For GoodWe Recruitment 2024?
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