Name of the Company: Genpact
Website URL: www.genpact.com
Educational Qualification: Any Graduate or Post Graduate
Job Profile: Process Associate (Content Review)
Experience: Freshers (0 Years)
Location of the job: Hyderabad
Location of Interview: Hyderabad / Virtual
Last Date to Apply: ASAP
APPLY LINK AT THE BOTTOM
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Qualifications
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Excellent Communication Skills (verbal and written)
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
Job Description/ Responsibilities:
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
