Job Title : Process Associate
Job Type : Full Time
Location : Gurugram
Experience : Fresher
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Role and Responsibility :
- Ability to comprehend information/data set
- Ability to deliver work as per agreed accuracy service levels along with good efficiency
- Communication with onshore team for getting the resolutions on pending information
Eduaction and Skills :
- Any graduate
- Preferred skills
- Ready to work on stretched working hours due to volume fluctuations
- Good comprehension & e-mail writing skills
- Decision making skills required
- Ability to analyze and observe things
- Interpersonal Skills
- Excel Skills – Intermediate
- Take non scripted inbound & outbound calls
- Awareness of Microsoft office resources
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