Gartner Off Campus Hiring Fresher For Service Operations Associate

Job Description :

Job Title : Service Operations Associate
Job Type : Full Time
Location : Gurgaon
Experience : Fresher – 3 Years


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Role and Responsibility :

  • In this role, you will also have the opportunity to work directly with Gartner’s Service delivery, Sales and R&A groups with the central goal of driving client retention through various programs viz. event engagement, client Review & Planning calls and other client outreach initiatives
  • Own and accountable for boosting R&P coverage by running client outreach operation for a large portfolio of clients. Partner and enable services teams on client outreach operation.
  • Responsible and accountable for driving Web Engagement, enabling Event attendance, driving post-event engagement goals for 2-3 Practices/1 BU in partnership with Service Delivery Team
  • Responsible and accountable for enabling engagement by retaining clients effectively across various touchpoints till actual engagement through Event or Web actually happens.

Education and Skills:

  • Science, Business/Economics, Operations graduate with 0-3 year of experience in process management, multi-team coordination management.
  • Excellent written, verbal communication skills with an ability to convey insights in a group meeting
  • Intermediate excel skills
  • Comfortable understanding data and working with large data points


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