Firstsource Recruitment 2024 for Email, Chat (Non-Voice) Walkin | Apply Now

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Firstsource Recruitment 2024 for its Email, Chat (Non-Voice) Walkin, Firstsource Drive is organizing Off Campus Drive for candidates in Any Batch. in order to apply, candidates should have degree in Any Graduate. If you are interested, Please apply as soon as possible.

Company Name: Firstsource

Role: Email, Chat (Non-Voice) Walkin

Location: Bangalore

Experience: Freshers(0-4)

Qualification: Any Graduate

Batch: Any Batch

Job Type: Full Time

Salary: Best in Industry

Firstsource Recruitment 2024

Job Description:

  • Revert on emails or chats written by the customer on a variety of issues
  • Update and process information accurately into the system(s)
  • Resolve customer problems in a timely manner
  • Teamwork – consistently work together, trust each other and engage in
  • constructive conversations for the good of the team
  • Ability to solve problems – look for solutions aligned to customer’s perspective
  • and deliver on all commitments
  • Take ownership & deliver on customer commitments
  • Liaise with others within the process in the event where a customer query
  • cannot be resolved at first point of contact

Requirements:

  • Good written English communication
  • Ability to liaise with customers at all levels
  • Clear Communication – during all conversations with customers, uses simple
  • English that delivers information and solutions in an easy manner
  • Computer literate eg. Outlook, Word, Internet Explorer
  • Ability to handle and resolve complex customer calls

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