Esko Off Campus Hiring Fresher For Support Engineer

Eligibility Criteria

Job Title : Support Engineer
Job Type : Full Time
Location : Bangalore
Experience : Fresher

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Role and Responsibility :

  • Support customer signed up for 24/7 support.
  • Work 5 days a week and your weekends might not be Sat/Sun always but any 2 days of the week.
  • Understand the provided solution
  • Analyze the issue
  • Come up with a solution and resolve the situation/issue
  • Record all actions in our call logging system
  • Communicate and regularly update our customers
  • Work as a team
  • Interact with other teams and departments
  • Attend training to gain knowledge
  • Improves skills on the job

Education and Skills :

  • Has the right approach and attitude
  • Keen on learning new things
  • determined to get the expected result
  • willing to adapt to change
  • open to accepting and apply feedback
  • Strongly believes and demonstrates teamwork
  • Willing to work in shifts (First, Second and night) and any 5 days a week (flexible weekend)
  • Has 0 to 3 years of experience in relevant Support

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