CSS Corp Hiring Technical Support Engineers

Eligibility Criteria

Job Role Technical Support Engineers
Education Any Graduate
Stream All Branches Eligible
Batch 2022
Experience Fresher
Job Location Hyderabad


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Eduaction and Skills :

  • Candidate should have Any degree.
  • Candidate should be passout in year 2022.
  • Candidate should be ready to work in night shift.
  • Number of Openings: 100+
  • Candidate who have complete their graduation in any stream can apply.

Roles and Responsibilities:

  • Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures.
  • Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners.
  • Uses troubleshooting techniques to identify network related issues.
  • Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers.
  • Help employees with access & account issues based on defined/documented guidelines, policies and procedures.
  • Attends required technical training sessions and makes effective use of KBs to address issues efficiently.
  • Complies with schedule adherence to ensure the overall service level targets are achieved.
  • Identifies and provides input on unique (or) recurring user problems.

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