Cognizant Recruitment 2024 for Technical Associate, Cognizant Drive is organizing Off Campus Drive freshers candidates is Any Batch. In order to apply, candidates should have degree in Any Graduate. If you are interested, Please apply as soon as possible.
Company Name: Cognizant
Role: Technical Associate
Location: Pune
Experience: Freshers
Qualification: Any Graduate
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Cognizant Recruitment 2024
Job Description:
- Respond to Security and Patch Management incidents logged in the incident management system to ensure resolution within SLA.
- Provide help and support to team members while ensuring customer satisfaction through proactive updates, frequent communication, and escalation when necessary.
- Proactively maintain and enhance knowledge, skills, and experience through client interaction, industry resources, and formalized training.
- Perform scheduled patching and application deployment tasks (daily, weekly, and monthly).
- Assist team members, service teams, and customers as needed.
- Escalate service issues to the Head of Service Delivery/Technical Lead and problem issues to Problem and Incident Management teams.
- Act as a role model by demonstrating technical competence, teamwork, and facilitation of learning.
Requirements:
- Technical Expertise: Proficiency in SCCM (System Center Configuration Manager) administration, patch management, and application deployment.
- Work Experience: Prior experience in IT service delivery and SCCM operations is preferred.
- Problem-Solving Skills: Ability to monitor, diagnose, and resolve technical incidents while meeting SLA requirements.
- Documentation: Strong skills in creating and maintaining detailed documentation for implemented solutions.
- Communication Skills: Excellent verbal and written communication to keep customers and stakeholders informed proactively.
- Team Collaboration: Ability to work effectively with team members, service teams, and customers, providing support and sharing knowledge.
- Continuous Learning: Commitment to growing technical skills and staying updated on industry trends and practices.
How To Apply For Cognizant Recruitment 2024?
First, read through all of the job details on this page.
Scroll down and press the Click Here button.
To be redirected to the official website, click on the apply link.
Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
Apply For : Click Here