Cognizant Off Campus Hiring Fresher For Graduate Trainee

Eligibility Criteria

Job Title : Graduate Trainee / Engineer Trainee
Job Type : Full Time
Location : PAN India
Experience : Fresher

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Role And Responsibility:

  • Interact with end-users fluently, understand and resolve technical issues over various channels of support
  • Hold high degree of conversational skills since written and verbal communication are essential
  • Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business
  • Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
  • Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries
  • Accountable for gathering information through client conversation and ensuring optimal resolution
  • To maintain business agreed timelines and resolve issues within that time line
  • Engage in business interactions with end users to provide innovative approaches
  • Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction
  • Clarify user queries and work collaboratively to ensure there is no business impact
  • Using high level of problem solving and critical thinking skills to engage in time-bound tasks
  • Industry standard business hours with rotational shifts to support global customers
  • Delivery locations across India encouraging relocation based on business requirement

Education and Skills :

  • Any 3 years Graduation program
  • 50 % in X, XII, Diploma, UG,  No Standing Arrears. Max Gap 3 Years. PG Not eligible.
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