Eligibility Criteria
Job Title : Graduate Trainee / Engineer Trainee
Job Type : Full Time
Location : PAN India
Experience : Fresher
Job Type : Full Time
Location : PAN India
Experience : Fresher
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free programming courses
- Introduction to Algorithms and Data structures in C++
- Python OOP : Object Oriented Programming in Python
- Learn Flutter – Beginners Course
- Portfolio Website with Node JS & Express
Role And Responsibility:
- Interact with end-users fluently, understand and resolve technical issues over various channels of support
- Hold high degree of conversational skills since written and verbal communication are essential
- Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business
- Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
- Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries
- Accountable for gathering information through client conversation and ensuring optimal resolution
- To maintain business agreed timelines and resolve issues within that time line
- Engage in business interactions with end users to provide innovative approaches
- Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction
- Clarify user queries and work collaboratively to ensure there is no business impact
- Using high level of problem solving and critical thinking skills to engage in time-bound tasks
- Industry standard business hours with rotational shifts to support global customers
- Delivery locations across India encouraging relocation based on business requirement
Education and Skills :
- Any 3 years Graduation program
- 50 % in X, XII, Diploma, UG, No Standing Arrears. Max Gap 3 Years. PG Not eligible.
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