Capgemini Off Campus Drive 2021 for Service Desk Last Date : 28 November 2021 Across India

Amazon Recruitment Drive 2021 | Freshers | Process Associate | Bangalore	Apply Now
Micro Focus Freshers Recruitment 2021 | Junior UI Developer Jobs | Bangalore	Apply Now
Collins Aerospace Freshers Recruitment Drive | Graduate Engineer Trainee | Hyderabad	Apply Now
CGI Job Openings for Freshers as Associate Software Engineer Hyderabad	Apply Now
TCS Off Campus Drive | BSc/BCA/BCS/BVoc | 2020/2021/2022 Batch | Freshers | Last Date: 30 November 2021	Apply Now
Boeing India Job Openings For Freshers as Associate Software Engineer in Bangalore	Apply Now
Amazon hiring Software Development Engineer	Apply Now
Tech Mahindra Group Hiring Challenge is Live	Apply Now
Sutherland Job Openings for Freshers as Associate Software Developer in Bangalore	Apply Now
Honeywell Freshers Recruitment 2021 Application Dev Analyst Jobs Bangalore / Madurai	Apply Now
Nielsen Freshers Recruitment Drive Trainee Analyst Bangalore	Apply Now
Cognizant Job Openings For Freshers As Graduate Trainee – Across India	Apply Now
Salary: 8 LPA | Vinsol Off Campus for Freshers | Software Engineer	Apply Now
Atos | Syntel Off Campus for Freshers as Software Trainee – Across India	Apply Now

 

Desired Candidate Profile :

• Candidates must have completed graduation in 2020 & 2021
• 10th,12th & Graduation – 55% & Above
• Candidates must be open to relocate to any location and work in night shifts
• Candidates must be available to join immediately
• Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
• Should be open to sign Service Level Agreement

 

Desired Skills :

• Should have excellent communication and English speaking skills
• Should have good interpersonal skills and ability to perform under pressure
• Basic computing skills
• Willing to work in a 24/7 environment
• Should be open to sign Service Level Agreement

 

Job Description :

• Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
• Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
• Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
• Meet customer requirements through first contact resolution
• Clarify customer requirements
• probe for and confirm understanding of requirements or problem
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Listen attentively to customer needs and concerns; demonstrate empathy

 

Apply Now