BYJU’S Freshers Recruitment 2022 Hiring As Customer Support Associate

Education and Skills :

• Interact with customers through Calls (Voice Process)
• Focus on achieving targets based on call quality, connectivity, CSAT etc.
• Maintains customer records by updating account information in the database
• Understand the customers query and identify the customers need and give the best resolution to the customer
• Recommend potential products or services to customers by analyzing customer needs
• Maintain relationships with customer by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase
• Focus on quality of work and documentation of the action as well
• Be a team player and maintain team spirit, positive energy at work