Work From Home | Brandwatch Recruitment 2024 For Customer Support Advisor

Brandwatch Recruitment 2024 for its Customer Support Advisor, Brandwatch Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Any Graduate. If you are interested, Please apply as soon as possible.

Company Name: Brandwatch

Role: Customer Support Advisor

Location: Work From Home

Experience: Freshers(0-3)

Qualification: Any Graduate

Batch: Any Batch

Job Type: Work From Home

Salary: Best in Industry

Brandwatch Recruitment 2024

About Us :

Brandwatch is a social media monitoring and analytics company founded in 2007 by Giles Palmer in Brighton, England. It offers a range of products and services that help businesses and organizations analyze and understand social media conversations and trends. Brandwatch’s platform allows users to monitor social media mentions, track brand sentiment, conduct market research, and measure the impact of marketing campaigns across various social media channels.

Requirements:

• Customer Support Advisors must possess excellent verbal and written communication skills to effectively interact with customers across various channels, including phone, email, chat, and social media.
• Clear and empathetic communication is essential for understanding customer inquiries and providing accurate assistance.Customer Support Advisors encounter a wide range of customer issues and inquiries, requiring strong problem-solving skills to identify solutions efficiently.
• They should be able to analyze problems, troubleshoot issues, and provide effective resolutions to ensure customer satisfaction.
• Customer Support Advisors often handle multiple inquiries simultaneously and must be able to prioritize tasks effectively to meet customer needs and service level agreements.
• Strong time management and multitasking skills are essential for managing workload efficiently while maintaining high-quality customer support.

WNS Careers 2024

Apply For : Click Here