Work From Home | Base8 Careers 2024 For Service Desk L1

Join Our Official AiJobsAdda Telegram Channel

Base8 Careers 2024 for its Service Desk L1, Base8 Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Bachelors Degree. if you are interested, Please apply as soon as possible.

Company Name: Base8

Role: Service Desk L1

Location: Work From Home

Experience: Freshers

Qualification: Bachelors Degree

Batch: Any Batch

Job Type: Work From Home

Salary: Best in Industry

Base8 Careers 2024

Job Description:

We are seeking a motivated and enthusiastic individual to join our IT Service Desk team as a fresher. This entry-level position offers an excellent opportunity for recent graduates or individuals with limited experience to gain valuable skills and kick-start their career in IT support.


  • Need Fresher or 0-1 yrs experience can work with our Service Desk Team
  • Bachelor’s degree in computer science, Information Technology, or related field.
  • Excellent communication skills (must)
  • Flexible to work in night shifts
  • Graduate or equivalent qualification ideally in an IT-related discipline.
  • Knowledge of Windows, AD, 0365, etc.
  • Active Directory, Outlook troubleshooting, Network troubleshooting, Windows Troubleshooting


As a Service Desk Specialist, your primary duties and responsibilities include the following. Other duties may be assigned.

  • Record all actions, conversations, and work was undertaken in the IT Service Management Tool (Service now) Within Service now, use the knowledge base for known errors, and work around to aid diagnosis or resolution.
  • Understanding of contractual goals and Service Level Agreements (SLAs)
  • Ability to manage both online (phone support) and offline (email support) and manage their time between the two efficiently
  • Fully competent in mobile technology proven through testing, performance, quality, technical ability, efficiency, and system knowledge
  • Learning more advanced troubleshooting skills and techniques
  • May work on clients with unique requirements
  • Resolve/fulfill incoming Service Desk incidents and requests from internal staff
  • Provide IT support for many technologies (mostly Microsoft) to a wide user base
  • Handling incoming telephone calls, emails, and self-service tickets in a customer-friendly and professional manner

TCS BPS Walk In Drive 2024

How To Apply For Base8 Careers 2024?

First, read through all of the job details on this page.
Scroll down and press the Click Here button.
To be redirected to the official website, click on the apply link.
Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.

Apply For : Click Here