Amazon Off Campus Drive 2024 for Cloud Support Associate | Apply Now

Amazon Off Campus Drive 2024 for its Cloud Support Associate, Amazon Drive is organizing Off Campus Drive Freshers Candidates in Any Batch. In order to apply, candidates should have degree in Bachelors/Masters Degree. If you are interested, please apply as soon as possible.

Company Name: Amazon

Role: Cloud Support Associate

Location: Hyderabad, Bangalore, Chennai, Mumbai & Gurugram

Experience: Freshers

Qualification: Bachelor’s/Master’s Degree

Batch: Any Batch

Job Type: Full Time

Salary: Best in Industry

Amazon Off Campus Drive 2024

Job Description:

Amazon has built a reputation for excellence and Amazon Web Services, the local reseller of AWS is carrying on that tradition while leading the world in Cloud technologies.

AWS Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, Cloud Front and Simple DB, that powers Amazon.com. Developers can build any type of business on AWS Platform and scale their application with growing business needs. We want you to help share and shape our mission to be Earth’s most customer-centric company. Our evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do every day by inventing elegant and simple solutions to complex technical and business problems. We’re making history and the good news is that we’ve only just begun.

Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with AWS Support you have the chance to join us as a Cloud Support Associate who helps individuals and businesses take their computing infrastructures and applications into the Cloud.

Requirements:

• 0-1 years of experience in Linux Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops. Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
• Troubleshooting / Support experience
• Excellent oral and written communication skills
• Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc)
• Basic knowledge in Networking (TCP/IP, DNS) /Database
• strong customer focus & multi-tasking skills
• Exposure to Cloud computing

Responsibilities:

First and foremost this is a customer support role – in The Cloud.

On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.

Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.

Career development: We promote advancement opportunities across the organization to help you meet your career goals.

Training: We have training programs to help you develop the skills required to be successful in your role.
Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.

A day in the life

Every day will bring new and exciting challenges on the job while you:

• Learn and use groundbreaking technologies.
• Apply troubleshooting techniques to provide unique solutions to our customers’ individual needs.
• Partner with Amazon teams in India to help reproduce and resolve customer issues.
• Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.
• Drive customer communication during critical events.
• Write tutorials, how-to videos, and other technical articles for the developer community.
• Work on critical, highly complex customer problems that may span multiple AWS services.

About the team :

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Genpact Mega Virtual Drive 2024

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