Eligibility Criteria
Job Title: Associate Software Engineer
Job Type: Full Time
Work Location: Bangalore
Experience : Fresher
Job Type: Full Time
Work Location: Bangalore
Experience : Fresher
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Role and Responsibilities:
- Monitor all production networks, servers, applications and services and respond to alerts according to standard process.
- Respond to escalations from alerting systems, customers or Partner NOCs.
- Escalate and communicate issues to system owners and interested parties.
- Track and manage Incidents fully to ensure proper Operational information is captured.
- Create and maintain knowledge base articles and standard operating procedures and processes.
- Perform other duties as assigned
- Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
Education and Skills :
- Bachelor’s degree or equivalent experience.
- 0-2 years related experience.
- Standard work environment
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