Degreed Recruitment 2024 for its Technical Support Specialist, Degreed Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Any Graduate. If you are interested, Please apply as soon as possible.
Company Name: Degreed
Role: Technical Support Specialist
Location: Work From Home
Experience: 1-3 Year
Qualification: Any Graduate
Batch: Any Batch
Job Type: Work From Home
Salary: Best in Industry
Degreed Recruitment 2024
Job Description:
Beware of fraudulent recruitment activities impersonating Degreed. Scammers are using our name, “Degreed”, impersonating our website, and claiming to be affiliated with Degreed as part of a recruitment scam. Please note that Degreed does not recruit talent through WhatsApp, Telegram or any other direct-messaging systems other than Degreed.com e-mail and, during the interview process, phone numbers. We also do not request sensitive personal or financial information in an unsolicited manner, nor do we offer employment opportunities that require upfront payments or promise unrealistic returns.
Degreed is the upskilling platform that connects learning to opportunities. We integrate everything people use to learn and build their careers—skill insights, LMSs, courses, videos, articles, and projects—and match everyone to growth opportunities that fit their unique skills, roles, and goals. Degreed exists to discover, empower and recognize the next generation of the world’s expertise.
Requirements:
- 1-3 years of experience in technical customer service/technical support or help desk support.
- Professional fluency in English and French including speaking, listening, reading, and writing skills.
- Proven ability to learn new software quickly for the purpose of supporting end users.
- Effective use of listening skills to develop an understanding of client inquiries and problems
- Strong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience. You inspire confidence while leading clients through steps to resolve issues and defuse situations where clients may be frustrated.
- Excellent analytical and problem-solving skills combined with the ability to provide quick resolution to problems.
- Able to work independently, within a team, and cross-functionally to best support the client and/or improve the product.
What Sets You Apart :
- Experience with web troubleshooting (i.e., capturing network traces, extracting a .HAR file).
- Experience with SaaS applications and platforms.
- Basic knowledge of API interfaces, SSO, and FTP troubleshooting.
- Experience with ticket management systems and call tracking applications.
- You are passionate about continual learning and sharing knowledge.
Work From Home | Dashworks Recruitment 2024
How To Apply For Degreed Recruitment 2024?
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